Experiences

20
Feb/07
3

Last night we took our son, Ryan, for a haircut. We go to Cookie Cutters in Eastgate. If you've never been there, it is the most kid-friendly place you can imagine. Everything is colorful and vibrant. There is playground equipment inside. Video games are available for older kids. Ryan sat in a fire engine and watched The Wiggles while he got his haircut last night. Then he left with a balloon. Needless to say, he loves going for haircuts.

After his haircut, we all went to Starbucks for a couple of peppermint mochas. (Ryan didn't partake of the coffee. He was quite content with the Happy Meal we picked up from the McDonald's drive thru.) I love Starbucks. And I don't just mean the coffee. I love the whole Starbucks experience. When I was sipping my coffee last night sitting on a comfy leather couch with my family, I actually felt the pace of my life slow down. The whole atmosphere is warm and relaxing.

Their purposes are vastly different, but there is something to be learned from Cookie Cutters and Starbucks. In both places, everything you see is done purposefully. The design of the places is intentional. They don't just offer services…they offer experiences.

There is a lesson for the church in this discussion. Now, I'm not suggesting that the church should try to copy everything that corporate America is doing. Not at all. The church is not a corporation.

But we also shouldn't overreact to the point where we think there is nothing we can learn from these places. The experiences from Cookie Cutters and from Starbucks are memorable ones. Shouldn't our experiences in the church be infinitely more memorable? If we believe that our purpose is to encounter the Living God, then how can we be satisfied with predictable, run-of-the-mill, and ultimately forgettable experiences?

I'm not suggesting that we purposefully play on people's emotions. That's manipulative. I'm also not suggesting that we usurp God's role in comforting or convicting people's minds and hearts. That's arrogant. What I am suggesting is that we work hard to create an atmosphere and an attitude that lends itself to meaningful experiences. Like it or not, people will forget most of the messages that are preached. But they will not easily forget something that they experience.

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Comments (3) Trackbacks (0)
  1. Tom N.
    2:04 pm on February 20th, 2007

    Hey bro. very well said and I couldn't agree more. While I don't want to manipulate people's emotions, there is a lot to be said for curb appeal and presentation both which lend itself to the overall experience.

  2. Joel Young
    9:13 am on February 21st, 2007

    I think if the church quit worrying so much about what it will be labeled as and just presented the message to people in a manner that appealed to them, much like Paul constantly did in the NT, then our churches would all be busting at the seams. Our values and principles will always set us apart from the world so we shouldn't be afraid of being contemporary or looking too commercial.

  3. Veronica
    9:29 am on March 13th, 2010

    McDonald's mocha coffee is actually not half-bad. Well, for McDonald's, anyway…

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