Pappadeaux - First Impressions
Monday, March 31st, 2008Nicki and I went out for some seafood a few days ago. We landed at Pappadeaux…and I’m really glad we did. Pappadeaux knows how to treat their guests, from start to finish. In our dining experience, I saw so many parallels to creating a warm, inviting atmosphere in the church. This week, I’m going to write a series of posts debriefing our experience and exploring how it applies to the church.
First of all, here’s what happened when we walked in the door. We were greeted very warmly by multiple people. I immediately felt like they were actually glad to see us. It sure beats going into a restaurant only to have the staff act as if they’re annoyed to have you there. Ever experienced that?
Three different people asked us if this was our first time dining at Pappadeaux, which it was. All three of them seemed as if they were absolutely thrilled that we were there. And it wasn’t just the hostess and the waiter. One of the managers came over and thanked us for coming in for the first time.
As first-timers, they gave us a gift…a free dessert. But this was no little token freebie. Our waiter wheeled over the dessert cart and took the time to tell us about each individual dessert. We had some of the best crème brûlée I’ve ever tasted…and it was free!
When someone walks into your church for the first time, how do they feel? Are they immediately greeted with a warm, welcoming smile? Do people actually act as if they’re glad to see them?
Our waiter took a great amount of time to help us, telling us about the menu, describing each dessert, etc. Are people in your church willing to give their undivided time and attention to a guest? I have challenged our people at ACC to, “go out of your way to help a guest find theirs.”
Even before our food was on the table, I was already thoroughly impressed with Pappadeaux. How does a guest in your church feel, even before the service starts?

